Frequently Asked Questions

Q: Is glass pool fencing safe?

A: Yes it is safe. The glass used in pool fencing is toughened glass which is 4-5 thicker than normal glass.

Q: Do I need a pool safety certificate?

A: Yes, you will need a pool safety certificate after the new fence is installed. We can help you obtain certificates and get the paperwork completed.

Q: How long are Government Pool Safety Certificates valid?

A: Government Pool Certificates are valid for a year in case of shared pools and for two years in case of non-shared pools.

Q: How do I know if my new fence will comply with the required laws & legislation after it is installed?

A: Every fence we install is 100% Government compliant. That is out guarantee.

Q: What is a Form 15?

A: The form 15 is a document issued by either a licensed installer or a supplier. This document signifies that the glass pool installed in your home fits all the building, engineering and pool safety requirements.

Q: What is the difference between a Pool Safety Certificate & a Form 15 Certificate?

A: A Pool Safety Certificate essentially signifies that the fence of your home pool meets all the requirements laid under the pool laws. On the contrary, the Form 15 signifies that the pool installed in your home meets all the building and engineering requirements as well as complies with the current pool safety requirements.

Q: Do your products meet with the Australian Standards?

A: Yes, our products meet with the Australian Standards.

Q: How can swimming pool owners make doors child-resistant?

A: You can make doors child-resistant by either inducing barriers like a fence or wall or fitting the door with an alarm.

Q:Where can I read more about swimming pool safety?

A: You can find more information on the Department of Housing and Public Works page here.

Q: Who certifies my fence?

A: You will have to obtain a certificate from an accredited pool inspector. The process will take about 2-3 days.

Q: How much does Pool Fencing cost?

A: The cost of pool fencing varies from place to place. In most cases, the entire cost of Pool Fencing falls between $1,500 and $2.500. The overall cost goes up if you decide to go with upgrades and alarms.

Q: Does your work come with a guarantee?

A: Yes, we offer 100% guarantee for our services.

Q: Are you qualified and licensed?

A: Yes, we are a qualified and licensed service and we meet all the requirements laid under the Australian Standards.

Q: Do you need a building approval for pool fencing?

A: You do not need a building approval if the fence stands at less than 2 metres above the ground or if the pool has been built on a retaining wall the height of which is less than 2 metres. In all other cases, you will need building approval for pool fencing.

Q: Which is the best safety device to prevent drownings?

Answer: If you have a pool inside your home, you must ensure it is safe. You can prevent unfortunate incidents like drowning by inducing barriers like doors, fences and walls. You can also make your pool more safe by fitting it with an alarm.

Q: Do other safety devices play a role in helping keep kids safe?

A: Yes, safety devices do a good job of alerting adults in the house in case kids get too near the pool. However, adult supervision cannot be replaced by any of these safety measures


Q: How do I request a quote?

A: To get a quote, please give us a call or complete the request a quote form.

Q: How long does it take to complete the installation?

A: The total installation time depends on the length and surface of the pool. However, we usually take 4-5 days to complete the job.

Q: What areas of Gold Coast do you service?

A: We cover all the areas of Gold Coast from Coomera in the North to Tweed Heads to the South.

Q: What hours are you open?

A: We are open from 9:00 am and 5:30 pm Monday to Friday.

To ask another question or speak with our team visit and fill in your details into our contact form.